LEGAL
Last updated: August 2026
Privacy Policy
DigitaliCare respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how DigitaliCare collects, uses and protects personal information when you visit our website, submit a form, request an AI Visibility Check or communicate with us.
Information We Collect
We may collect information that you voluntarily provide to us, including: name, email address, phone number, practice or business name, website address, healthcare specialty, city or market, number of locations, information about your digital needs or priorities, and information included in messages or inquiries you send to us. When you request an AI Visibility Check, we may also review publicly available information about your business, website and digital presence in order to prepare the assessment.
Information Collected Automatically
When you use our website, certain technical information may be collected automatically, depending on your cookie and privacy choices. This may include IP address, browser and device information, pages visited, referring website or source, approximate geographic information, website interactions and analytics information. We may use analytics technologies such as Google Analytics to better understand how visitors use our website. Non-essential analytics technologies will be used in accordance with applicable consent requirements.
How We Use Your Information
DigitaliCare may use personal information to respond to inquiries, process AI Visibility Check requests, prepare and communicate assessment findings, provide information about our services, communicate with prospective or existing clients, improve our website and user experience, measure performance, maintain security and comply with applicable legal requirements. DigitaliCare does not sell personal information.
AI Visibility Checks
When you request an AI Visibility Check, DigitaliCare may analyze information available on your website and other publicly accessible digital sources. AI visibility is dynamic. Any observations or assessments reflect the information, platforms, queries, locations and testing conditions evaluated at the time of the assessment. An AI Visibility Check does not guarantee future rankings, citations, recommendations, patient acquisition or inclusion by any search engine or artificial intelligence platform.
Service Providers
We may use third-party service providers to operate our website, process forms, provide analytics, host information, communicate with users or support our business operations. These providers may process information on our behalf as necessary to provide their services and subject to their applicable privacy and security obligations.
Cookies and Similar Technologies
DigitaliCare uses cookies and similar technologies for necessary website functionality and, with appropriate consent where required, analytics and other non-essential purposes. Visitors can learn more in our Cookie Policy and manage their preferences through the cookie settings available on our website.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to maintain appropriate business records and to comply with applicable legal obligations.
Your Privacy Rights
Depending on where you reside, you may have rights relating to your personal information, including rights to request access to or correction of personal information held about you and, where applicable, withdraw consent or request deletion. Requests may be subject to applicable legal requirements and exceptions.
Security
DigitaliCare uses reasonable administrative, technical and organizational measures intended to protect personal information. However, no website, electronic transmission or storage system can be guaranteed to be completely secure.
Contact and Privacy Requests
For questions about this Privacy Policy, requests regarding personal information or other privacy-related inquiries, please contact: Privacy Officer, DigitaliCare.
hello@digitalicare.ca
Changes to This Privacy Policy
DigitaliCare may update this Privacy Policy periodically. The updated version will be posted on this page with a revised Last updated date.
Read the Cookie Policy